ToonR Privacy Policy

Last updated: October 31, 2026

This policy explains what information ToonR collects, how we use it, and who we share it with. It applies to every version of ToonR offered by Hot Chai Productions, LLC ("we", "us"), on every platform where it's available.

Information on your device

Your settings and game progress are saved on your device. ToonR doesn't ask for your name, contacts, photos or precise location.

Usage analytics

To understand how ToonR is played and to improve it, the game sends usage events (for example, starting or finishing a level, or watching an ad) to our analytics service provider. Each event includes the game's version, the platform, the operating system and the device model. Events are labelled with a random identifier created for your installation. Our analytics provider is set not to store IP addresses or to use them to estimate your location.

ToonR also fetches settings from our service providers that let us adjust the game without an update (for example, how often ads appear), sending the same identifier, platform and version.

Crash reports

When ToonR crashes or hits an error, it sends a crash report to our crash reporting service provider so we can fix the problem. A report contains technical details (what the game was doing, the error, the app version, the operating system and the device model) and the same identifier as above. Crash reports don't include your name, email address or any other personal details, and our crash reporting provider is set not to store IP addresses.

Advertising

The free version of ToonR on Android and iOS may show ads. Ads are served through an ad mediation platform, which works with other ad networks. These partners may collect your device's advertising identifier, your IP address, information about your device, and how you interact with ads, in order to show ads, limit how often you see the same one, measure them and, where you allow it, personalize them.

Measuring our advertising

On Android and iOS, we may use an attribution service provider to measure which of our advertising campaigns, if any, led to an install, and the purchases and ad revenue that follow. It may receive information about your device, your IP address and, where you allow it, your device's advertising identifier.

Voice recording

ToonR can record your voice with the device microphone, only while the microphone button is pressed. Recordings are saved on your device. ToonR doesn't publish recordings to the Internet.

Device storage

ToonR can export videos to your device's storage, where other apps on the device can use them. To do this it needs write access to the videos folder. Some older devices grant read access along with write access; even then, ToonR doesn't read from device storage.

Purchases

ToonR is free to download and play with free characters, props and backgrounds; more can be bought in the ToonR store. In-app purchases are processed by the app store you got ToonR from. We receive a receipt that confirms what you bought, never your payment details.

Older versions

Older versions of ToonR may use different service providers for the purposes described in this policy, and keep using them until you update the game.

How we use and share information

We use the information described above only to run ToonR, fix problems, improve the game, show and measure ads, and measure our advertising. We share it only with the service providers named in this policy, who process it on our behalf, and with ad partners as described under Advertising. We don't sell your personal information for money. We may disclose information if the law requires it.

Keeping and deleting your information

We keep information only as long as we need it for the purposes above. To ask about or delete the information we hold about you, email support@hotchaigames.com with the subject "ToonR data deletion request". We'll confirm by email when it's done. Information kept only on your device is removed when you delete the game.

Children

ToonR isn't directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.

Videos exported from ToonR can contain recordings of voices. Children should be told not to say personal information in recordings they plan to share online.

Security

We take reasonable measures to protect information against unauthorized access, alteration, disclosure or destruction, and we restrict access to the people who need it to operate the game.

Changes to this policy

We may update this policy from time to time. We'll post changes on this page and update the date above, and give more prominent notice of significant changes.

Contact us

Questions about this policy? Contact us at support@hotchaigames.com or through https://hotchaigames.com/support/.